Last updated: September 2026.
Processing Time
Orders are typically processed and dispatched within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.
Shipping Rates
Free shipping on orders over $200. Standard rates apply below that threshold and are shown at checkout.
Cold-Chain & Packaging
Temperature-sensitive items are shipped in insulated, tamper-evident packaging to help preserve integrity in transit.
Shipping Methods & Times
- Domestic (US): 2–5 business days via tracked courier.
- International: varies by destination and customs; typically 7–21 business days.
Tracking
You will receive a tracking number by email once your order ships.
Delays, Customs & Lost Packages
We are not responsible for carrier delays or customs charges. If a package appears lost in transit, contact us at help@olympixbiolabs.com and we will help investigate.